1. Controller
2. Data we process
3. Legal bases
4. Hosting & logs
5. Contact forms
6. Newsletter & HubSpot
7. Cookies & consent
8. Tools & downloads
9. Insurance requests
10. Recipients
11. Your rights
12. Retention & security

Impressum
Terms

1. Controller

The controller responsible for the processing of personal data on this website is:

Marcel Plum
Bardenberger Str. 56
52146 Würselen
Germany

Email: contact@germanwiki.com
Phone: +49 151 277 277 22

2. Data we process

Depending on how you use GermanWiki, we may process the following categories of personal data:

• technical data such as IP address, browser, device information, pages visited, date and time of access;
• contact data such as name, email address, phone number and message content if you contact us;
• newsletter data such as email address, subscription status, consent records and interaction data;
• form data submitted through website forms, calculators, downloads or consultation requests;
• health-insurance-related data if you use a specific health insurance request or switching form;
• shop or download interaction data if you access external resources or digital products.

3. Legal bases

We process personal data only where a legal basis applies. Depending on the situation, processing may be based on your consent, contract preparation or contract performance, legal obligations, or our legitimate interests such as website security, abuse prevention, basic analytics and responding to enquiries.

Where special categories of personal data are processed, such as health-related information, we process them only where a specific legal basis applies, especially your explicit consent or where the processing is necessary in connection with the service you requested.

4. Hosting and server log files

This website is hosted by an external hosting provider. When you visit the website, the hosting provider may process technical access data in server log files, including IP address, browser type, operating system, referrer URL, date and time of access, requested files and transferred data volume.

This processing is necessary to deliver the website, maintain security, detect misuse and ensure stable operation. Log files are generally deleted or anonymized after they are no longer required, unless longer retention is legally required or necessary for security investigations.

5. Contact, forms and enquiries

If you contact us by email, phone or a website form, we process the data you provide in order to respond to your enquiry, handle your request and communicate with you. Depending on your request, your message may relate to GermanWiki content, downloads, newsletter topics, financial or insurance-related questions, or a request to be connected with a suitable professional service provider.

6. Newsletter and HubSpot

If you subscribe to the GermanWiki newsletter or submit a form embedded on the website, we may use HubSpot to manage forms, email subscriptions, consent records, contact data and email communication.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us. The lawfulness of processing before withdrawal remains unaffected.

7. Cookies, analytics and consent

GermanWiki may use cookies and similar technologies. Some are technically necessary for website functionality, security and user settings. Others, such as analytics, marketing or embedded third-party services, are used only where legally permitted and, where required, with your consent.

If Google services such as Google Analytics, Google Ads or Google Tag Manager are active on this website, they may process technical usage data, cookie identifiers and interaction data for analytics or marketing purposes. Such services should be loaded only according to the consent settings configured for the website.

8. Tools, downloads and external shops

GermanWiki may offer checklists, templates, calculators, PDFs, guides or other resources. If you request a resource, we process the information necessary to provide it and document the request. Some resources or products may be provided through external platforms such as Gumroad or other third-party providers. If you access or buy resources through such external platforms, the privacy policy and terms of the respective provider also apply.

9. Health insurance requests and switching services

GermanWiki may provide forms or tools that help users request information about German health insurance or initiate a health insurance application or switching process.

Depending on the form, we may process data such as name, contact details, address, date of birth, employment status, income range, current insurance status, selected insurer, requested tariff or plan, and other information necessary to process your request.

If the request requires involvement of a broker, insurer or professional service provider, your data may be forwarded to the partner named in the relevant form or consent text so that your request can be handled. Please do not submit health or medical details unless they are expressly requested and necessary for the specific insurance process.

10. Recipients, processors and international transfers

We may share personal data with service providers and processors that support website hosting, email delivery, forms, CRM, analytics, security, downloads, payment processing, PDF generation or professional request handling. Where data is transferred outside the EU/EEA, we rely on appropriate safeguards such as adequacy decisions, standard contractual clauses or other legally recognized transfer mechanisms.

11. Your rights

Under applicable data protection law, you may have rights of access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent and the right to lodge a complaint with a data protection supervisory authority.

To exercise your rights, contact us at contact@germanwiki.com.

12. Retention, security and updates

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless statutory retention periods or legitimate interests require longer storage.

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse and alteration. However, no internet-based system can be guaranteed to be completely secure.

We may update this Privacy Policy when our website, tools, providers or legal requirements change. The version published on this page applies.